Data Protection Policy

Last Updated: April 1, 2026

Our Commitment to Your Privacy

At Agencia Giga Producoes Publicitaria LTDA, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you visit gigaagencia.com or interact with our digital services. We have written this document to be clear and transparent about our data practices.

SMS Communications

When you opt into our SMS communications, you consent to receive up to 4 messages per week from Agencia Giga. These messages may include service updates, promotional offers, and wellness-related content. Message and data rates may apply based on your carrier's plan.

• Text STOP to cancel SMS messages at any time. Your opt-out is processed immediately upon receipt of your STOP reply.
• Text HELP for assistance with SMS services
• Message frequency: up to 4 messages per week
• Standard messaging and data rates apply
• We support most major carriers in the United States
• We use automated messaging systems to deliver communications

Your California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information. We do not sell personal information to third parties.

• Request disclosure of personal information collected
• Request deletion of your personal information
• Opt-out of personal information sales (though we do not sell data)
• Non-discrimination for exercising your CCPA rights
• Submit requests via support@gigaagencia.com

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site performance. These small data files help us remember your preferences and understand how visitors interact with our content.

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies for personalized content
• You can manage cookie preferences through your browser settings

Information We Collect

We collect various types of information to provide and improve our services. This includes information you provide directly, data collected automatically through your use of our services, and information from third-party sources when applicable.

• Contact information such as name, email, and phone number
• Account credentials and profile information
• Usage data and interaction patterns
• Device information and IP addresses
• Communication preferences and history
• Payment and billing information when applicable

Data Security

We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical and administrative safeguards.

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure data centers with physical access controls
• Employee training on data protection practices

How We Use Your Information

Your information helps us deliver our services and maintain communication with our users. We use your data to operate our platform, provide customer support, send updates, and improve our offerings based on user feedback.

• Providing and maintaining our services
• Processing transactions and billing
• Sending service-related communications
• Analyzing usage to improve our platform
• Personalizing your user experience
• Complying with legal obligations

Children's Privacy

Agencia Giga is committed to protecting children's privacy online. Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will promptly delete that information.

Sharing Your Information

We respect your privacy and limit sharing of your personal information to specific circumstances that support our service delivery or comply with legal requirements. We never sell your personal information to third parties for their marketing purposes.

• Service providers who assist with our operations
• Legal compliance and law enforcement when required
• Business transfers or corporate restructuring
• Protection of rights, property, or safety
• With your explicit consent for specific purposes

Your Data Rights

You have options to control how we handle your personal information. We provide tools and processes to help you access, update, or remove your data according to your preferences and applicable privacy laws.

• Access your personal information
• Update or correct inaccurate information
• Request deletion of your personal data
• Opt-out of marketing communications
• Download your data in portable formats

Third-Party Services

Our website may contain links to external sites or integrate with third-party services that have their own privacy policies. We encourage you to review the privacy practices of any third-party services you access through our platform.

Policy Updates

We may update this privacy policy periodically. When we make significant changes, we will notify you through appropriate channels such as email, SMS, or prominent notices on our website.

Contact Information

• Email: support@gigaagencia.com
• Address: Quadra Shigs 704 Bloco M, Asa Sul, DF, Brasilia 70331-763, Brazil
• CNPJ: 49.112.084/0001-44
• Business Name: Agencia Giga Producoes Publicitaria LTDA
• Policy Effective Date: April 1, 2026